Frequently Asked Questions
You can order online via our website using safe and secure platforms. You will pay approximately a 50% deposit. 2-3 days before delivery you will receive an invoice to pay the outstanding amount based on the kg's of meat in your meat box. If you have any queries, please contact us directly at info@saltwaterbeef.com.au.
Unfortunately we are not offering this service at the moment.
We provide the total cost of your order within 2–3 days prior to delivery. This ensures you pay for the exact meat you receive.
Preferred payment is deposit via the website. An invoice will be emailed to you 2-3 days before delivery for the remainder of the payment. Should you not pay prior to the day of delivery, we will do our best to contact you and sort the issue out. If no payment is received before the day of delivery, you will forfeit your deposit and meat order. We do not want to do this, but the meat is precious, and we do not wish to waste anything.
Unfortunately, no. Our cattle are precious and once processed, the beef is perishable. Please ensure your order is final before booking. If you know that you are unable to finalise your order, please contact us directly as early as possible.
Orders are generally delivered within 3-4 weeks of booking. We update our product pages to show when orders will be delivered. Please keep an eye on our social media pages for order updates.
The Wednesday prior to delivery, you will receive an estimated time of delivery. We will update you on any changes to that. Once delivered you will receive photo confirmation that your package has been delivered should you not be there to receive your order.
Your meat will be delivered in a cardboard box which will contain a large, reusable, food grade, dry ice pack.
Please feel free to contact us to discuss
further.
No, we are currently unable to offer this service.
All beef is cryovac sealed and labelled in meal-sized portions, ready to store or freeze.
Fresh – never frozen. From paddock to your plate, our beef is processed and delivered
fresh.
- Fridge: Up to 3 weeks at <4° (check packaging date on box).
- Freezer: Up to 12 months. We recommend a chest freezer or full-sized upright freezer for bulk orders.
Saltwater Starter 10kg
Any size fridge/freezer combination
True Chew 22–28kg
Approx. 35 litres of freezer space
Graziers Quarter 42–48kg
Approx. 65 litres of freezer space
Coastal Carnivore 80–90kg
Approx. 140 litres of freezer space
Yes, our cattle live entirely on grass, from paddock to plate. We can guarantee they are 100% grass-fed and grass-finished.
No. Our cattle are 100% free from growth hormones and antibiotics. They do not receive mRNA vaccines or Bovaer additives.
Yes, we aim to use the whole animal, minimising waste while giving you maximum variety and value.
Yes! We use only high-quality, gluten-free ingredients.
We focus on bulk packs (¼, ½, or full cow) to provide best value and variety. Small packs are available through our Saltwater Starter, and True Chew packs.
At this stage we only offer free local delivery across Yeppoon and Rockhampton.
The blue shaded area is our regular free local delivery run.
Our approach to farming is simple:
Healthy land – healthy cattle – exceptional quality meat for our community.